Your satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request a replacement or refund within 7 days of delivery. Please provide photo or video evidence of the issue to help us process your request smoothly.

For hygiene and safety reasons, opened or used perfumes are non-returnable unless they were damaged or incorrect upon delivery. Refunds, once approved, will be initiated to your original payment method within 5–7 working days.

To start a return or refund request, contact our customer care team:
📞 +91 9211996955
✉️ contact@nairise.com